Latvia
awe.com/en-LV
Japan
awe.com/en-JP
England
awe.com/en-BG
United States
awe.com/en-US
Switzerland
awe.com/en-CH
Deliver to door for free!
(over €199)
Latvia
awe.com/en-LV
Japan
awe.com/en-JP
England
awe.com/en-BG
United States
awe.com/en-US
Switzerland
awe.com/en-CH
Deliver to door for free!
(over €199)
Latvia
awe.com/en-LV
Japan
awe.com/en-JP
England
awe.com/en-BG
United States
awe.com/en-US
Switzerland
awe.com/en-CH
Deliver to door for free!
(over €199)
Returns
Digital products
All template purchases are non-refundable. Once a digital product is delivered, it cannot be returned or exchanged. By purchasing, you acknowledge that the template is a digital good and is exempt from traditional return policies.
Exceptional circumstances
Refunds may be issued only under the following conditions:
You were charged more than once for the same product
You did not receive access to your purchased template or services due to a technical error on our end
To request a refund for these reasons, please contact us within 7 days of your purchase at hello@framlix.com.
Custom services
Custom setup or integration services (e.g. Shopify implementation) are non-refundable once the work has begun. If you have concerns about custom work, please reach out before the project starts.
Template issues
If you experience technical issues or bugs with a template, we’re here to help. Contact our support team and we’ll do our best to resolve the issue quickly. However, this does not qualify as a reason for a refund.
chapter 1.0 - Digital Product Policy
Digital product
Digital product
chapter 2.0 - Exceptional Circumstances
Exceptional circumstances
Exceptional circumstances
chapter 3.0 - Custom Services
Custom services
Custom services
chapter 4.0 - Template Issues
Template issues
Template issues
